Someone changed my mail and it was not me

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dedos
Newbie
Posts: 4
Joined: Fri Aug 25, 2017 11:38 pm

Someone changed my mail and it was not me

Postby dedos » Fri Aug 25, 2017 11:43 pm

someone change my email adflay account, i recive this email:
Hello jose,

You have just updated your AdF.ly account email address.

New email address: [email protected]

If you have not made this change, please contact us immediately.

Regards,

support
http://adf.ly


I answered the email saying that it was not me who made the change, to restore the original email but I still do not receive a response, I need to know if I can recover the account or not

User avatar
Xellon
Adf.ly Legend
Posts: 4167
Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: Someone changed my mail and it was not me

Postby Xellon » Sat Aug 26, 2017 1:15 pm

Hello. If your account has been hijacked, then please contact support immediately. I sent you a private message on how you can do this.

dedos
Newbie
Posts: 4
Joined: Fri Aug 25, 2017 11:38 pm

Re: Someone changed my mail and it was not me

Postby dedos » Sat Aug 26, 2017 6:23 pm

thank you for your help, i send the email and i recive this answer

Thank you for your email, unfortunately this email account is now
closed and no longer monitored.

Please contact us at:

http://adf.ly/contact

dedos
Newbie
Posts: 4
Joined: Fri Aug 25, 2017 11:38 pm

Re: Someone changed my mail and it was not me

Postby dedos » Sun Aug 27, 2017 8:43 am

any body can help me or i lose my account?

AdF.ly - Customer Support<[email protected]>






Responder|
Hoy, 02:44 a.m.

Hi,

Please contact:


as this email address is for reporting abuse only.

Kind Regards,

Jay Magallanes

AdF.ly | Customer Support

User avatar
Xellon
Adf.ly Legend
Posts: 4167
Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: Someone changed my mail and it was not me

Postby Xellon » Sun Aug 27, 2017 1:20 pm

Sorry about that. Looks like they made changes.

dedos
Newbie
Posts: 4
Joined: Fri Aug 25, 2017 11:38 pm

Re: Someone changed my mail and it was not me

Postby dedos » Tue Aug 29, 2017 11:15 am

thank you, I made another account and there raise the report, and recover the account (i cant send you mp)



a tip, I did not know this, you can monitor your sessions, if I knew I would have done my precautions, you can see that ip enters your account by clicking on the last login. right on the top bar of your screen, one more question, is there any way to block those ips? if some are reported as hacking


*removed*

User avatar
Xellon
Adf.ly Legend
Posts: 4167
Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: Someone changed my mail and it was not me

Postby Xellon » Tue Aug 29, 2017 2:48 pm

Hello. I'm glad this has been resolved for you and apologize for giving you the wrong information. It may be possible for our support team to block these ips.

Note - the image hosting site you linked had adult content advertisments. Be careful.


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