REFUSED (Api call failed)

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REFUSED (Api call failed)

Postby khalodah » Fri Dec 02, 2016 7:30 am

i didn't get my cash and it gave me REFUSED (Api call failed) but my paypal is working and I reached $6 so I could withdraw :( :( :(

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Re: REFUSED (Api call failed)

Postby Xellon » Fri Dec 02, 2016 2:35 pm

"REFUSED" normally means sent you the payment but your payment processor did not (paypal, payza, payonnr). It will take a few weeks (hopefully sooner) for the payment processor to send us back the money, then we send it back to your account.

common reasons for this happening is your payment processor does not support your country. If this is not the reason, you may need to contact them directly

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