Campaign created but it doesn't appear.

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Campaign created but it doesn't appear.

Postby hambruna » Sun Feb 11, 2018 8:41 pm

Several days ago I created a campaign and I payed for the views but after three days (and more) I haven't had any answer and in my profile I can't see that I've any campaign, I only can see that I payed for the views.
I CAN'T CONTACT support with zendesk form because there's an error in the form and it doesn't allow me to do it.

Please help me or give me a refund if my campaign has been rejected.


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Re: Campaign created but it doesn't appear.

Postby Xellon » Mon Feb 12, 2018 7:21 am

The contact form works just fine. I'm not sure how you got an error. Under advertising, make sure you have "all" campaigns selected to see if something will show up and to see if the views were delivered. There are times where you may get all views in a short time if you are not careful with your set up.

Try the contact page again. If you get another error, screenshot or type out the error for me. Also leave your adfly ID and I'll submit a request on your behalf. Unfortunately, we can't help with account related issues over the forums at this time.

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